No one at Dashlane knows your Master Password, and we can't send you your password if you forget it. To ensure the security and privacy of your data, we don't have a traditional "reset password" process like other apps. Warning! If you forget your Master Password, you can lose the data you’ve stored in Dashlane. Your Master Password is the only password you need to remember when you use Dashlane. Only you know your Master Password, and your password is never shared with or stored by Dashlane. Your Master Password is the only way to unlock your Dashlane account. When you create a Dashlane account, you need to create a Master Password. More about your login and contact email addresses Your Master Password You must always have access to the inbox for your contact email address. Dashlane sends codes and tokens to your contact email address when you verify your identity or when you authorize a new device. Dashlane automatically uses your login email address as your contact email address, but you can provide a different contact email address. You'll always use the same email address to log in to your Dashlane account. After you've created your account, you can't change your login email address because the address is your Dashlane username. Your login email address is the address you use to create your Dashlane account and the address you use to log in to your Dashlane account. When you create a new Dashlane account, you need to provide a login email address and then create your Master Password. The slash disappears from the eye, and the Dashlane D shows up next to the search bar.
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